Cass Enterprises Management Consultants

TEAM BUILDING AND TRUST BUILDING

Define TEAM

Benefits and Challenges of Teams and Team Building

Difference between Groups and Teams

Roles, Goals, and Procedures

Team Building Techniques - customized action plans will be developed

What kind of Team Builder are you? - a self-discovery, self-evaluation tool
4 hours

RESULTS EXPECTED: Participants will be reminded of the benefits of teams and the efforts required to support them. They will have specific techniques developed and understood for use with their own employees and departments.

TEAM COMMANDMENTS

Work groups will discuss roles, goals and procedures with questions provided to help clarify individual responsibilities. Participants will determine small group commandments. Individuals will be asked to write five (5) commandments. This can be done as pre-work to reduce class time. The attendees will be divided into functional work groups to discuss and coordinate these individual sets into a small group of five (5) commandments. These commandments will be presented to the entire group for feedback, and then be posted by the Client in conspicuous areas to remind each work group of what they have agreed to do. 2 hours

TRUST BUILDING

Whom do you trust and why?

The characteristics of a low trust environment and of a high trust environment

Specific trust building techniques and applications

Participants will identify methods for helping others who work for them, with them, or for whom they are responsible.

"Here's how I see you" demonstrates the use of positive reinforcement.

"Bringing out the best in others" is the important result. 3 hours

RESULTS EXPECTED: Participants will be shown the importance of trust in the performance of employees; how to create or re-establish a higher trust environment; and how to reduce the risks of poor performance in a low trust environment. Positive reinforcement techniques presented and discussed will increase trust.

P.O. Box 196 • Fremont, OH 42420 • 419-332-9603

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