LISTENING TECHNIQUES
Participants will list the barriers to effective
listening. These will be discussed with methods for eliminating
barriers to listening and reducing the occurrence in the participants
of these same distractions.
Twelve Listening Techniques will be presented and discussed.
Individuals will identify a personal and/or organizational listening
challenge and develop action steps to reduce or eliminate it.
3 hours
Completion and interpretation of the Personal
Listening Profile will identify different
listening orientations with a discussion of each. By learning
more about HOW we listen, we can learn ways to improve our listening
"habits." 2 hours